GDPR Compliance
Your rights under the General Data Protection Regulation.
Our Commitment to Data Protection
quiet-delta is committed to complying with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. We take the protection of your personal data seriously and have implemented measures to ensure your rights are respected.
Data Controller
For the purposes of GDPR, quiet-delta acts as the data controller for personal information collected through our website and services. This means we determine how and why your personal data is processed.
Contact details:
quiet-delta
47 Meadow Lane
Sheffield, S10 2TQ
United Kingdom
Email: [email protected]
Lawful Basis for Processing
We process personal data on the following lawful bases:
- Consent: When you have given clear consent for us to process your personal data for a specific purpose
- Contract: When processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
- Legal obligation: When processing is necessary for us to comply with the law
- Legitimate interests: When processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests
Your Rights Under GDPR
Under GDPR, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal information we hold about you. We will provide this information free of charge within one month of receiving your request.
Right to Rectification
If you believe any personal information we hold about you is inaccurate or incomplete, you have the right to request correction. We will respond to such requests within one month.
Right to Erasure
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected, or when you withdraw consent.
Right to Restrict Processing
You can request that we restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data or when you object to processing based on legitimate interests.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller without hindrance.
Right to Object
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Rights Related to Automated Decision-Making
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
How to Exercise Your Rights
To exercise any of your GDPR rights, please contact us at [email protected] with your request. We will respond to your request within one month. If your request is complex or we receive a large number of requests, we may extend this period by a further two months, in which case we will inform you.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. The specific retention period depends on the nature of the data and the purpose of processing. When data is no longer needed, we securely delete or anonymise it.
International Data Transfers
We primarily store and process data within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.
Data Security
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
- Encryption of personal data where appropriate
- Regular testing and evaluation of security measures
- Staff training on data protection
- Access controls and authentication procedures
Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
Complaints
If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF
Website: ico.org.uk
Changes to This Notice
We may update this GDPR compliance notice from time to time. Any changes will be posted on this page with an updated revision date.
Last updated: January 2024